:: Efficiency and Performance


     DAL PERFORMANCE INDICATORS SHOWING SPEED AND  EFFICIENCY OF OPERATION

• 
The DAL is operating very efficiently. The DAL cost per hearing of $410 was 16% of the national average cost, and 25% of the Southern Regional Average. The Southern Regional Average is $1,610; the National Average is $2,446 per case
 
• 
DAL's judges handle their caseload with no ALJ secretarial staff. Support staff are used as case schedulers and Clerk's office docketing and case processing staff--but not as secretaries to judges. Through the use of technology, support staff levels are very low. DAL's number of judges is about equal to the Southern regional average, but DAL uses only about half (1:.38) of the Southern average (1:.72) support staff-to-judges ratio, to process those cases
 
•  In short, the State of Louisiana is receiving from DAL an excellent bargain for the conduct of its impartial administrative hearing



     DAL PERFORMANCE INDICATORS

                    FY 2012

•  
Cases Docketed 20,120
•  
Hearings Conducted 17,753
•  
Percentage of Cases Docketed that are Properly Filed and Received 100%
•  
Prehearing Conferences Conducted 1,706
•  
Settlements 3,976
•  
Decisions & Orders Issued 24,,603
•  
Hearings Held in Less than 30 Minutes 65%
•  
Average Number Of Days From Date Docketed To Case Closed 50
•  
Average Number Of Days From Record Closed To Decision Signed 7