:: Efficiency and Performance
:: FY 2014


     DAL PERFORMANCE INDICATORS SHOWING SPEED AND  EFFICIENCY OF OPERATION

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The DAL is operating very efficiently. The DAL cost per hearing of $537 was 21% of the national average cost, and 38% of the Southern Regional Average. The Southern Regional Average was $1,411; the National Average was $2,543 per case
 
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DAL's judges handle their caseload with no ALJ secretarial staff. Support staff are used as case schedulers and Clerk's office docketing and case processing staff--but not as secretaries to judges. Through the use of technology, support staff levels are very low. DAL employs only 43% of the Southern Regional average number of support staff relative to number of judges.
 
•  In short, the State of Louisiana is receiving from DAL an excellent bargain for the conduct of its impartial administrative hearing. DAL handles a very large caseload with minimum staff.



     DAL PERFORMANCE INDICATORS

                    FY 2014

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Cases Docketed 14,470
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Hearings Conducted 12,179
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Percentage of Cases Docketed that are Properly Filed and Received 100%
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Prehearing Conferences Conducted 1,337
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Settlements 3,338
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Decisions & Orders Issued 16,452
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Hearings Held in Less than 30 Minutes 69%
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Average Number Of Days From Date Docketed To Case Closed 50